Privacy Policy
Last updated 16 September 2026
The short version. Your pets' records stay on your device and in your own private iCloud. We cannot see them.
What stays on your device
Everything you record about your pets is stored on your iPhone:
- Pet profiles, including name, species, breed, birthday and photos
- Weight history
- Vaccinations and medical records
- Medications and reminders
- Vet visits, invoices and insurance details
- Documents and photos you add
If iCloud is turned on, this data also syncs to your own private iCloud database so it is available on your other devices. That database belongs to your Apple Account. We have no access to it and Apple does not provide it to us. You can turn iCloud sync off inside Pett at any time.
What we receive
Account information
If you create an account, we use Firebase Authentication to sign you in with Apple, Google, or an email address and password. This gives us your email address, any display name you provide, and an account identifier. We use it to sign you in and for nothing else.
Subscription information
If you subscribe to Care+, RevenueCat processes the subscription and receives a purchase record and an anonymous app identifier. Apple handles the payment. We never see your card details.
Crash reports
We use Sentry to learn when the app crashes. A crash report describes the technical state of the app at the moment it failed: device model, iOS version, and the location in our code. Sentry is configured to remove pet names, health information and account identifiers before a report is sent.
What we do not do
- We do not sell your data.
- We do not show ads or include advertising or tracking SDKs.
- We do not track you across other apps or websites.
- We do not read your pets' health records.
Permissions
- Camera — used only when you photograph a pet or a document. Images go into Pett's own storage.
- Photo library — Pett uses Apple's photo picker, which hands over only the photos you choose. We cannot see the rest of your library.
- Notifications — used for medication and care reminders. These are scheduled on your device. No server sends them.
Deleting your data
Deleting a pet or a record in the app removes it from your device and from your iCloud. To delete your account, open Settings in Pett and choose account deletion, which removes your account from Firebase Authentication. Records held only on your device and in your iCloud are removed when you delete the app and clear its iCloud data.
Children
Pett is not directed at children under 13 and we do not knowingly collect their information.
Changes
If this policy changes, we update this page and the date above.
Contact
Questions about privacy go to support@getpett.app.